You do not need to register a new account. We offer a 'guest ordering workflow', that enables you to order without an user account.
Simply click on the link "Payment methods" in the footer to get a full overview on all payment methods.
You can create your beautiful photo projects without an active internet connection in the Desktop clients. For ordering your final product you will need an internet connection of course.
Our support hotline is happy to answer your call from 08:00 a.m. until 21:00 p.m. from Monday to Friday.
The shipping costs vary according to product you order. The cost of shipping is calculated dynamically when you order and you may be given some options for different shipping providers
The amount of time it takes to deliver your order will depends on how long it takes to produce the items you've selected, and which shipping method has been used. When you place an order, you'll be given an estimated delivery date.
Promotional codes or vouchers are applied in the shopping cart. Put your items into the cart, then type your code into the box and press "Redeem gift certificate" and your voucher will be applied immediately.
During the checkout you can define your shipping and billing address individually.
In order to check the current status of your orders, click on the "order history". You must be logged in to view this page.
We are offering clients for both Windows and MacOS. You can find a demo client for download on our Software Download page.
See licenses for an overview on all 3rd party software used for the creation of this website.